DegenPhone — Privacy Policy

Last updated: January 2026

This Privacy Policy ("Policy") describes how Degenphone ("we," "us," or "our") collects, uses, and protects information when you access or use our services, applications, or smart-contract systems (collectively, the "Platform"). By using the Platform, you agree to this Policy. If you do not agree, please discontinue use.

1. Introduction

Degenphone is a non-custodial platform. We do not hold, control, or have access to your wallet, private keys, recovery phrases, NFTs, or digital assets. This Policy covers information we may collect through the Platform itself (e.g., website usage, support communications) and does not extend to on-chain data, which is public by nature.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

Wallet addresses you connect or use with the Platform
Email or other contact details if you reach out for support or marketing
Communications you send to us (e.g., support tickets, feedback)

2.2 Information Collected Automatically

Device and browser information (e.g., type, language, time zone)
IP address and general location (country/region level)
Usage data (e.g., pages visited, features used, referral source)
Cookies and similar technologies (see Section 5)

2.3 On-Chain and Public Data

Transactions and NFT ownership on public blockchains are visible to anyone. We may read and display this data to provide the Platform (e.g., show your numbers, pool status). We do not control or delete on-chain data.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Platform
Authenticate your wallet and display your assets and activity
Respond to support requests and communicate with you
Send updates, security alerts, and (where permitted) marketing
Analyze usage and fix bugs, improve performance, and develop new features
Comply with applicable law and protect our rights and users

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers: Hosting, analytics, support tools, and other vendors that help us run the Platform (under contractual obligations to protect data)
Legal and safety: When required by law, court order, or to protect rights, safety, or property
Business transfers: In connection with a merger, sale, or other transfer of assets (users will be notified of any change in control)

Third-party infrastructure (blockchain networks, wallet providers, telecom/eSIM partners) have their own privacy practices. We are not responsible for how they handle data.

5. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to remember preferences, analyze traffic, and improve the Platform. You can control cookies through your browser settings; disabling them may limit some features.

6. Data Retention

We retain information for as long as needed to provide the Platform, comply with law, resolve disputes, and enforce our agreements. When we no longer need it, we delete or anonymize it where possible. On-chain data is retained indefinitely by the respective blockchain.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. No system is completely secure; you are responsible for securing your wallet and credentials.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information, or to object to certain processing and to data portability. To exercise these rights, contact us at the address below. You may also have the right to lodge a complaint with a supervisory authority.

9. International Transfers

We may store or process information in jurisdictions outside your residence. By using the Platform, you consent to such transfer. We take steps to ensure your information receives adequate protection where required by law.

10. Children

The Platform is not intended for users under 18 (or the age of legal majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Policy to reflect changes in our practices or the law. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.

12. Contact

For privacy-related questions or to exercise your rights, contact us at: [email protected].

For our terms of use, see our Terms of Service.